Shipping policy

Shipping Policy

We are committed to delivering your order as quickly and efficiently as possible. Below are the details of our shipping process, estimated delivery times, and important information regarding your order.

Estimated Shipping Time

• Orders are typically delivered within 5 to 10 calendar days.
• The average delivery time is 10 to 12 days in total.
• Some orders may arrive sooner, while others may take slightly longer depending on factors such as shipping carrier delays, weather conditions, or destination location.

Processing Time

• Orders are processed and shipped within 1-3 business days after payment confirmation.
• You will receive a tracking number once your order has been shipped.

Shipping Carriers & Methods

We use reliable shipping carriers to ensure safe and timely delivery. The carrier used may vary depending on your location. Please note that shipping times are estimates and can be affected by factors beyond our control.

Delivery Delays

While we strive to meet our estimated delivery times, delays may occur due to:

• High order volumes during holidays or peak seasons.
• Unforeseen circumstances such as customs delays or extreme weather.
• Carrier service disruptions.

If your order is delayed beyond the estimated timeframe, please contact our customer support at customerservice@uncommonthings.store for assistance.

Shipping Locations

We currently ship to United states and Canada. If you are unsure whether we ship to your location, please reach out to us before placing an order.

Lost or Stolen Packages

We are not responsible for lost or stolen packages after delivery has been confirmed. If your package is marked as delivered but you have not received it, please check with your local carrier or contact us for further assistance.

For any questions regarding shipping, feel free to contact us at customerservice@uncommonthings.store.